Mobile phlebotomy service in Arizona is nothing new, but many people weren’t aware of it until recently. Previously, when people needed blood draws, they would drive themselves to a patient service center for service. The majority of people using mobile phlebotomy services were those who were homebound.
All that changed when the coronavirus made its way to the United States. Suddenly, going to a patient service center for a routine blood draw wasn’t a safe or practical option for many people, so they began to look for other options, like having a phlebotomist come to their home. In addition, several major insurance companies began covering mobile phlebotomy services during the pandemic, making the service accessible for even more patients.
As a result, mobile phlebotomy companies in Arizona like VeniExpress have been busier than ever. According to Emergen Research, a market research and strategy consulting company, “The outbreak of the COVID-19 pandemic and increasing incidence of infectious disease and prevention measures are key factors driving growth of the global mobile phlebotomy services market.” Emergen Research estimates that the mobile phlebotomy industry will continue to grow at a rate of 4.4% per year into the year 2028.
As a leading mobile phlebotomy company in Arizona, VeniExpress was well positioned to service the increased number of patients looking for mobile phlebotomy services.
VeniExpress’s selective hiring practices and extensive training procedures meant that they had a top-notch staff of mobile phlebotomists in place to meet the needs of their new clientele.
Myrna Steinbaum, founder and CEO of VeniExpress says, “So many mobile phlebotomy companies are transactional. We are one that takes a more personal approach. Yes, we hire phlebotomists who have experience performing blood draws safely and who can work efficiently, but we also focus on hiring people who are compassionate and caring. A lot of the people who use mobile phlebotomy services in Arizona are those who need a little extra care—the elderly, the critically ill, and those with special needs. It’s important that our phlebotomists know how to provide the type of gentle care that these patients need. But even our patients without special needs tend to appreciate our approach. Most people are at least a little bit uncomfortable with needles, and our phlebotomists are able to make them feel as comfortable as possible.”
Because of this focus on quality, compassionate service, VeniExpress was able to offer a high level of care, even when things got busy.
However, it’s not just their phlebotomists who were well prepared for the increased patient load. Their office staff was also equipped with a customized software system that has helped with quality assurance, keeps the company organized, and maintains patient confidentiality. Their system has allowed VeniExpress to seamlessly take on an increased patient load when other companies struggled to keep up.
Steinbaum commented, “Our company was well prepared for this type of growth. We put systems in place a long time ago that allowed us to continue to operate throughout the pandemic with very few of the growing pains that other mobile phlebotomy companies in Arizona experienced.”
To learn more about VeniExpress and the mobile phlebotomy services they offer in Arizona, visit their website: https://www.veniexpress.com/